Patient Resources

How do I become a patient?

Tools

We would love to have you join the Mountainlands Community! Here’s how:

  1. Fill out a Patient Registration Form. You can do this by printing it at home, getting it at one of our clinics, or filling it out in the Patient Portal.
  2. If you have insurance, bring your insurance card. If you do not have insurance, bring verification of income for the past month. This may include:
    • Last month’s check stubs
    • State unemployment funding information
    • State disability funding information
    • A letter from whoever is supporting you if you are not receiving any type of income
    • Last year’s tax return or tax statement
  3. If you are in need of medical attention, make an appointment to be seen.
  4. All new patients must pay a minimum $30 co-pay when scheduling their first visit.

What do I bring to my appointment?

Woman at Front DeskIf you are a new patient you will need to fill out a Patient Registration Form. You can print that at home and bring it into the clinic completed, fill it out on the Patient Portal, or fill a form out at one of our clinics.

If you are insured, you should bring your insurance card to every appointment.

For all uninsured patients, you will be required to provide proof of income when you first become a patient and again every six months in order to qualify for the sliding pay scale. This scale is based on household income and family size. The following items may be used as proof of income:

  • Last month’s check stubs
  • State unemployment funding information
  • State disability funding information
  • A letter from whoever is supporting you if you are not receiving any type of income
  • Last year’s tax return or tax statement

If the patient being seen is a child of any age, please bring the child’s immunization record to the appointment. This will allow our staff to ensure that your child is up to date on their immunizations.

Please call 801-429-2000 with any questions regarding what to bring to an appointment.

What languages do you serve?

Mountainlands is proud to provide assistance in the top 15 languages spoken in Utah. At all of our clinics, we either have employees that speak these languages or we have a translation services to accommodate the other languages.

The languages we provide services in are:

  • Arabic
  • Chinese
  • French
  • German
  • Japanese
  • Korean
  • Mon-Khmer (Cambodian)
  • Navajo
  • Nepali
  • Russian
  • Serbo-Croatian
  • Spanish
  • Tagalog
  • Tongan
  • Vietnamese
 
- Mission
- About the Health Centers
- Board Members
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- Employment & Careers
- In the News
- How do I become a Patient?
- What do I bring to my appointment?
- Forms
- Insurance/Health Coverage Options
- Patient Portal
- Body Mass Index (BMI)
- Info from NIH
- Other Resources
- East Bay, 801-429-2000
- Payson, 801-429-2000
- Provo, 801-429-2000
- Vernal, 435-789-2024
- Wasatch, 801-429-2000
Afterhours Emergencies:
801-491-1458 or 911
- Dental
- Medical Services
- Prenatal & Pediatric Care
- Mental Health
- Pharmacy
- Health Education

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